災害の際の映画館対応は実際どうなの?〜3.11の教訓〜

映画

皆さん、2024年明けまして…という事ですが、新年早々、大変な事になりましたね…。石川県で震度7。(令和6年能登半島沖地震)

最初の発生はもう夕方…。まだ初詣の参拝や帰省したかたなど多く、夕飯を囲もうかなと言う時間帯の筈ですね。私は家で遅い昼食を食べた後に夫婦でボッーと休んでた感じでした。都内です。 そしてこのニュース。

今、夜になり日が変わる様な時間まで当日の余震が続いてます。 本震が今日の震度7だとしたら…まだ余震と言う事でしょうが今も震度7と出ました。

本震からすぐ津波、火災等の映像を確認。そして徐々に停電という情報はSNSから。断水は先ほどニュースで知りました。私自身、都内住みであまり地震だけでなく災害が大きなものを経験してない40数年間でしたが、親戚はほぼ東北住み。

東日本大震災2011.3.11の時には親戚の取引先のかたが多く亡くなってしまいましたし、原発ある側の親の地域は風評被害も受けたそうです。

そんな経験から、都内で3.11の時にはどうだったろうか?という事で、このブログを書き置きます。今迄書かなかったのは都内にあまり災害が起きなかったからです。

3.11時には私自身も前職(映画館スタッフ歴約12年半)で経験しましたが…職場には居ませんでした。今と変わらずの地域に住んでいましたが、通勤先の映画館は40分程の通勤時間の処で区も違います。

たまたま、私は休みでと言うか…大怪我をした後に休んでた日でした。確か。 あの時の事はよく、覚えています。

足が治りかけても不自由してて、家でまだ安静にしていた時。ベッドに居たら大きな揺れを感じ、玄関の靴箱も倒れてきたので猫を、猫バッグに入れて近所の公園に避難しました。

 都内は無事な地域でしたが、3.11時は一部、武道館方面だったか、建物が壊れています。 千葉のディズニーもSeaが水没とか陥没したと聞きました。(昔、キャストもしてました)

 私は避難してた公園でワンセグで見たのは….東北の津波のあの光景でした。ニュースにはあまり酷い場面は映しませんが…。

 後日、出勤した時には、先輩はめまい症になったと言っていました。実際に映画館ではどうなのでしょうか?と思いますよね。

3.11の時の避難誘導と共に聞いた話ですがまとめておきます。

普段からの映画館スタッフ避難訓練

私の勤めていた映画館では、常に避難訓練をしています。私の仕事を始めた2009年からいましたが、その時には既に始めてました。

阪神淡路大震災が1995年です。それが教訓になったのかもしれませんが、私のいた映画館では訓練は年間で2〜3回はしてました。(100人程働いてましたが訓練は日を分けて全員です)

映画館系列の中で避難訓練が多いのかなとも思います。普通の施設だと年1位が避難訓練かなと思います。

シネコンでは無いですが(近くにショッピングモールはありますが、映画館だけ併設ではなく離れにある感じ)、そのショッピングモールの建物がこれまたデカい不動産グループのものでして、そちらの“ビルの避難訓練”にも参加してたので年に2〜3回となってむした。

 ショッピングモールの中の例えば北とか南とか東西南北に分かれてたりAや Bでアルファベットで、分けてたりがあるとしたら映画館の近くの店舗と一緒に避難訓練のチームで避難訓練してました。…ショッピングモールとの避難訓練は、その建物から避難場所のビル内の広場に集まり、その広場での訓練。

それとは別に映画館内の避難訓練。映画館内での訓練はちなみに朝のお客さんが来る前ですね、やるとしたら。遅番の人はどうしてたのか覚えてないんですけど…客が入ってない回を、作ってスクリーン内だけで訓練してたと思います。

 ちなみに、消防点検は建物の義務で点検の人が来る日もあるのはどの仕事場も一緒かと思いますが、そのほかに社員が年1で避難訓練時に使うリュックの中の点検もしてました。

バイトは何故かそれを手伝ってましたねぇ…。社員自身の割り当てられた仕事では?と思うのですが。

その時に消防グッズを確認は出来ましたが…。一応、客側に漏れていけない事でもないので記しておきます。

(私のいた)映画館の防災グッズや対策

  • スクリーン内に消化器あり
  • 従業員通路、各セクションの処に消化器や防災グッズあり(防災グッズの中身はお水、ヘルメット、カンパン、懐中電灯、ロープなど)×10セット位
  • 備蓄で水、カンパン

さて、本題。普段から避難訓練をしている手練の長年しているフリーター陣でも、予想だに出来ない事は、実際の災害でした。

映画館内では常に飲食店がある為、食べ物には困らないだろうな〜と言う利点はありますが、いかんせん、オシャレな作りをしていた映画館。結構、危険を伴います。(見た目)

外観がガラスが多い場所でしたので割れたら…と言う心配な点もありますが。兎に角、長年いるスタッフにしたら避難経路はバッチリですが…そうはいかないのがお客様でした。

 当時、3.11の地震発生時はお昼過ぎた頃だったでしょうか。 まず、あの時はまだ映画館の上映はフィルムだったと思います。

デジタルではないので地震発生したら自然に映写機も揺れで止まったのかな…と思います。(映写スタッフからはそこまで話しを聞きませんでしたので想像ですみません↑)

 その後、訓練通りならまず、オフィスにいる社員からスタッフへ無線で連絡が入ります。 

チケット売場・ストアのスタッフは周りのお客様に声掛け、コンセッション(ポップコーン売場)のスタッフは、まず火気類と言うほどのモノはありませんが〈オーブンとレンジだけですのでコンロの類無し〉、ポップコーンマシン等止め、電源を落とす人、周りの客に声掛ける人。

フロアスタッフはスクリーン内に行き、お客様へ声掛けへ。 揺れが収まったらトイレなども細かく見ます。

映画館て天井が大体高い(ミニシアター系は低いかも)ので、ロビーに集まるかと思いますが…先に書いた様に私の勤めてたオシャレ映画館の作り的にはガラスが多いので、逃げ場はどうなのかな?って感じですが。見た目的に。

訓練通りなら、ロビーに集める前に頭を低くしてその場でしゃがんで下さい!と言い続けるしかないですね。

そのあと、オフィスからの社員の指示で状況確認。震度◯等の状況が分かればお客様へ口頭でお知らせする手筈になってます。

スクリーン内では上映が止まり、フロアスタッフが座席の下に頭を隠してその場でしゃがんで下さい〜と、言い非常扉を全開にして落ち着くまで待つ筈です。

…処がやはり当日は、都内で震度が東北程なかった為、早々とお客さんがスクリーンから出てきてしまったとの事でした。

出来ればスタッフの避難誘導に従って欲しかったですけどね………。その後、普段の訓練通りに社員もオフィスから降りてきて説明と、各場所にいるスタッフが震度等状況説明した後に、避難場所迄、普段使わない非常階段で誘導します。

が、従わないお客様、震度が都内にそこまで無いのと余震がすぐ来ないなと感じたのか、払戻の為にチケット売場に長蛇の列で並び始めたそうです。

勿論、映画館のチケットの規約…規約なんて殆どの人が知らないでしょうね。各会社、ちゃんと映画館のチケット規約出してます。

簡単に言えば要はチケットの払戻等の事です。チェーン店でもね、某大手鉄道会社や大手バス会社の各大手交通機関の会社ではないんだから、チケットの変更キャンセルは出来ないんですよ、基本的に。

あと転売出来ませんの一文もあります。昔はチケット印刷すると(予約して紙に印刷するの意。今はネット予約チケットをスマホのQRコード対応もあるが)、チケットにも規約の一部が書かれてたんですよ。いつの間にか無くなったけども。

ただ客側でいつもキャンセル変更の、その解釈を(まず規約を読もうね)捻じ曲げて、変更を!や、キャンセルを!と言ってきますがね。普段から。

それで、規約の話しになりますが。そちらにも記載ある通り“中止の際はキャンセル可能です”とあります。

昔、スタッフ側でも“有事の際はキャンセル可能ですよ”と言ってましたが規約で明確に“有事の際”とは書かれてなかったですね。この言い分は違うかもしれません。

有事=災害等の際とご案内してましたけど“映画館側が決めた映画の中止の際に払い戻しは可能です”でした。

2011.3.11や今回の2024.1.1の様な大きな地震、災害の際は速やかに映画は上映が止まります。その後、再開するかは災害の様子見で本社の通達を待つのか上映館の支配人に託される事でしょう。

3.11の様に東北関東震災でも地域毎に災害の影響が無いと判断なら、上映は再開の可能性があります。3.11の際も私の勤めてた都内映画館は、再開を即したと思いますが…上記書いた様に、すぐに客達はキャンセルの列をチケットカウンターに作ったそうです。

これじゃあ混乱ですよねぇ…としか思えませんが、並んでる内にまた余震遭ったら…とかまたその地域で地震があったらと思うと列作ってる場合じゃ無いと思うんですが。

キャンセル可能ですと案内するスタッフ側も何ヶ月先までとかアナウンスして、後日でも良いですとして言っても良いと思うんですが。

お客様の誘導して広場に出てからは理想なら映画館に戻り、再開の見込みがないならキャンセルの対応は社員にしてバイトをすぐさま帰す等の配慮が必要だったかなぁと思います。

 これはコロナ禍での話しですが、3.11よりも映画の延期になった作品も多々あったコロナ禍ではムビチケすら公開日が書かれててもそのまま売るか一旦中止にするか分かれました。

災害の後はどうなるかってのは誰も分かりませんが、地震が程々にある日本という国として、過去の災害対策マニュアルを元に有事の際の後日を考え対策して行きたいですよね。

3.11の時は都内映画館で私の居た処は混乱でしたと言う事だけ、お伝えしておきます。

3.11後の都内映画館の様子

3.11後、暫く休みだった気がします。 すぐに数日で再開したんですけども、客はあまり来なかったですね。

災害の対策は普段からその、防災訓練と社員による防災グッズ点検のみは変わらずでしたが、防災訓練は増えた気がします。

映画館自体はビルが経年劣化してそうだなというイメージですが(既に私が勤務してた時点で10年位経ってたのかも?と思いましたが調べたら築20数年でした)大手不動産がショッピングモール横に建てた建物。

そんなにヤワじゃなく、実は従業員エレベーターは3.11後に止まったのですが…予備電源があるという施設でした。凄い!

そして数日後はエレベーターが普段2台稼働を1台にし、省エネの為に上階のかたのみ使用とされました。

映画館が他の併設店舗よりもオフィス含め上の階だった為、実はエレベーター使わせて貰ってました!あとの近隣の数店舗は階段で移動としてました。

とは言っても…高級店的な店舗達のスタッフも歩きたくないですからねぇ…エレベーター乗ってましたね。うーん。

 そこだけですかね、不便だったのは。3.11後に映画館の施設自体に傷付いたとか特に無かったです。

此処で、総括として書いておきますと、安全性があるとされてますが…私の勤めてた映画館はずっと改築なんてしてませんね。

外壁強度等も追加で施されていません。ただ、映画館て施設的に防音が効くだけあって頑丈です。えぇもうそりゃ、映画館の扉が重い事…重い事!

地震の際にはスクリーンなら椅子の下に頭を入れてもありますが、椅子が頑丈か?上の照明は落ちてくる様なデザインか?によりますよね。

安全かと問われたら、耐震強度と言われてる物件は45年前に耐震強度的な法律があったとされてますので(←引っ越しの時に調べた程度の知識ですが)、それ以内でしたら大体は補強しなくても頑丈に出来てる筈なんですよ、日本建築は。

それ以上の年数の建物の場合は補強は必要かと思いますので、皆さん引っ越しの際等はその物件が築何年か耐震強度はされているのか調べてから住みますよね?調べてから住むべきですね。…と書いてたら、今回の地震で建築系の人が日本の建築は“大きな1回の地震”のみ対応可能だと。

何度も大きな地震があるって想定してないんだな…。

〜さて、映画館内は安全かと言われたら…近年、災害でも無いのに定期点検で天井が破損なんて都内の映画館もあったくらいですからねぇ。大切なのは定期点検。 スクリーン内は頑丈かと言われたら頑丈なんでしょうけど。

とりあえず映画館は避難場所では無いのでスタッフの指示に従って避難はして欲しいですね。皆様、ご安全に…。

以上、3.11の忘却譚で参考になれば幸いです。今後も避難訓練や状況に関するマニュアルを考えて、更に災害に遭った地域の支店も参考に全国の映画館にもマニュアルを共有して欲しいですね。

ちなみに3.11後も避難訓練は変わらない内容でしたが、スクリーン内、(映画館)施設内での訓練が若干増えた様に思います。 あと、訓練の際にどうするのかを口頭で社員からスタッフに問い、マニュアルの確認をしていた…テストみたいな事も行われました。

訓練が増えたのは良い事ですが年々人手不足なのにと言う思いもあります。ちなみに映画館内にはハンドスピーカーも用意してありましたが、災害以外の誘導(混んでた時の誘導)でしか見た事無かったですね。

社員は速やかに今回の災害も教訓に劇場内の備蓄と何が誘導に使えるのか?(フロアなら暗いところ以外でもペンライト使って誘導可能ですね…防災リュックに入ってる懐中電灯でも良いですけど)を改めてマニュアルを強化すべきかなと思います。

また、火災地震マニュアルありますが津波は無い為、海沿いの施設には高台に逃げる徹底をよく叩き込むべきかと思います。 防災リュック持つの忘れない様に…普段からリュックのある場所を改めるべきですね…。

スタッフも社員もこのブログ見るか分かりませんが、参考になれば幸いです。

絵で書きましたが、映画館内のスクリーンの椅子は簡単には外れず頑丈ではあります。だから椅子交換も大変なんですけどね。工具が必要だけど硬いので大体、男の人の作業でした。

どうか避難はスタッフの指示に従って下さい。

防災リュック

Hello everyone, it’s 2024…but early in the new year, a lot of things happened… A seismic intensity of 7 occurred in Ishikawa Prefecture. (Reiwa 6 Noto Peninsula Earthquake)

The first occurrence was already in the evening… Many people are still visiting the shrine for New Year’s visit or returning home, so it’s probably time to sit down for dinner. After having a late lunch at home, my husband and I were relaxing. It’s in Tokyo. And this news.

Now, the aftershocks from that day continue until nightfall and the sun changes. If the main shock was today’s seismic intensity 7…it would still be an aftershock, but it was still a seismic intensity 7.

Check images of tsunami, fire, etc. immediately after the main shock. Information about the gradual power outage came from social media. I just learned about the water outage on the news. I myself have lived in Tokyo for over 40 years and have not experienced many major disasters other than earthquakes, but most of my relatives live in Tohoku.

During the Great East Japan Earthquake on March 11, 2011, many of my relatives’ business partners died, and my parents’ area near the nuclear power plant also suffered reputational damage.

Based on that experience, I wonder what it was like in Tokyo during 3.11. That’s why I’m writing this blog. The reason I haven’t written about it until now is because there haven’t been many disasters in Tokyo.

At the time of 3.11, I had experienced this myself at my previous job (I had been working as a movie theater staff member for about 12 and a half years), but…I wasn’t there at work. I lived in the same area as I do now, but the movie theater I commute to is a 40 minute commute and in a different ward.

Coincidentally, it was my day off…or rather, the day I was resting after suffering a serious injury. I’m sure. I remember that time very well.

Even though my leg was healing, I was still resting at home. I was in bed when I felt a big tremor, and the shoe box at the entrance also fell over, so I put my cat in a cat bag and evacuated to a nearby park.

The area in Tokyo was safe, but at 3.11 a.m., some buildings were damaged, probably in the direction of Budokan. I heard that Disney Sea in Chiba was submerged or submerged. (I used to be a cast member)

What I saw on 1Seg in the park where I evacuated was…that scene of the tsunami in Tohoku. The news doesn’t show too many terrible scenes, but…

The next day, when I came to work, my senior said that he had developed dizziness. What actually happens at movie theaters? I think so.

I will summarize what I heard along with the evacuation guidance during 3.11.

Regular theater staff evacuation drills

The movie theater where I worked always conducts evacuation drills. I’ve been there since 2009 when I started my job, and by then I had already started.

The Great Hanshin Awaji Earthquake occurred in 1995. Perhaps that was a lesson learned, but at the movie theater I worked at, training was held two or three times a year. (There were about 100 people working, but all of them were trained on separate days)

I think there are many evacuation drills among movie theaters. At a normal facility, I think evacuation drills are the number one thing to do each year.

It’s not a cinema complex (there is a shopping mall nearby, but it’s not just a movie theater, it’s separate), but the building of that shopping mall is also owned by a big real estate group, and their “building evacuation” I also participated in “training sessions,” which ended up being two or three times a year.

For example, if a shopping mall is divided into north, south, east, west, north, south, or alphabetically divided into A and B, an evacuation drill team will conduct an evacuation drill with the stores near the movie theater. . …For evacuation drills with shopping malls, people gather from that building to a plaza inside the building that serves as an evacuation site, and conduct the drill in that plaza.

Separately, there was an evacuation drill inside the movie theater. By the way, if we were to do training inside the movie theater, it would be before the morning customers arrived. I don’t remember what happened to the people on late shifts, but I think they made an episode where there were no customers and practiced only on screen.

By the way, fire safety inspections are mandatory for buildings, and I think it’s the same in all workplaces where inspectors come on some days, but in addition to that, once a year employees also inspect the inside of the backpacks they use during evacuation drills.

For some reason, my part-time job was helping me with that… What about the employee’s own assigned work? I think.

At that time, I was able to check the fire equipment, but… Just in case, I’m writing this down because it’s not something that can’t be leaked to the customer.

Disaster prevention goods and measures at the movie theater (where I was)

There is a digestive system inside the screen

Fire extinguishers and disaster prevention goods are available in the employee aisle and in each section (disaster prevention goods include water, helmet, campan, flashlight, rope, etc.) x 10 sets

Stockpile water and campan

2011.3.11 Movie theaters at the time of the Great East Japan Earthquake (in Tokyo)

Now, onto the main topic. What even the experienced part-time workers, who regularly practice evacuation drills for many years, could not have predicted was an actual disaster. There is always a restaurant inside the movie theater, so you won’t have to worry about food, but the movie theater was stylish. It’s quite dangerous. (Appearance)

There was a lot of glass on the outside, so I was worried about it breaking. After all, the evacuation route was perfect for the staff who had been there for many years, but that wasn’t the case for the customers.

At that time, it was probably around noon when the 3.11 earthquake occurred. First of all, I think back then movie theaters were still showing films.

Since it’s not digital, I think that if an earthquake occurred, the projector would have stopped due to the shaking. (I didn’t hear much from the projection staff, so I’m sorry I’m just imagining things↑) After that, if the training goes as planned, the staff in the office will first contact the staff by radio. 

The staff at the ticket counter and store talked to customers around them, and the staff at the concession (popcorn counter) said that although there was nothing to call fire, there was a popcorn machine. The person who shuts off the power, the person who calls out to the customers around them.

Floor staff go inside the screen and talk to customers. Once the shaking has subsided, we will take a closer look at the toilets and other areas.

Most movie theaters have high ceilings (mini theaters may have low ceilings), so I think people gather in the lobby…As I wrote earlier, the fashionable movie theater I worked at had a lot of glass, so it was a good place to escape. What about it? That’s what it feels like. In terms of appearance.

If you follow the training, please lower your head and crouch in place before gathering in the lobby! I have no choice but to keep saying that.After that, I checked the situation based on instructions from an employee from the office. Once we know the situation, such as seismic intensity ◯, we will notify customers verbally.

The screening will stop on the screen, and the floor staff will ask you to hide your head under your seat and crouch down, then open the emergency door fully and wait until everyone calms down.

However, on the day of the event, the intensity of the earthquake in Tokyo was not as strong as in Tohoku, so the audience came out of the screen early.

If possible, I would have liked to have followed the staff’s evacuation instructions… Afterwards, employees came down from their offices and gave explanations, and the staff at each location explained the situation, including the intensity of the earthquake, as usual during training, and then led them to the evacuation site using emergency stairs that are not normally used.

However, the customers who did not comply, perhaps sensing that the intensity of the earthquake was not that strong in Tokyo and that aftershocks would not come soon, began lining up in long lines at the ticket office for refunds.

Of course, most people probably don’t know about the rules for movie theater tickets. Each company publishes movie theater ticket rules.

Simply put, it’s about ticket refunds, etc. Even if it’s a chain store, it’s not a major transportation company such as a major railway company or a major bus company, so basically you can’t change or cancel your ticket.

There is also a line that says it cannot be resold. In the past, when you printed a ticket (meaning to make a reservation and print it out on paper. Nowadays, tickets reserved online can also be used with QR codes on smartphones), and some of the terms and conditions were also written on the ticket. But before I knew it, it was gone.

However, the customer always twists the interpretation of the cancellation change (read the terms and conditions first) and makes the change! Oh, cancel! That’s what I’m saying. From usual.

So let’s talk about the rules. As stated there, “Cancellation is possible in the event of cancellation.”In the past, the staff said, “You can cancel in the event of an emergency,” but the terms and conditions did not clearly say “in the event of an emergency.” This statement may be different.

I was informed that emergencies = disasters, etc., but I was told that “refunds are possible in the event that the movie theater decides to cancel the movie.”

In the event of a major earthquake or disaster, such as March 11, 2011 or this time, January 1, 2024, movie screenings will immediately stop. After that, it will be up to the movie theater manager to decide whether to reopen or wait for notification from the head office to see how the disaster unfolds.

Even in the case of the 3.11 Tohoku-Kanto Earthquake, screenings may be resumed if it is determined that the region is not affected by the disaster. I think the movie theater in Tokyo where I worked during 3.11 reopened immediately, but as I wrote above, customers immediately formed a line to cancel at the ticket counter.

I can’t help but think that this would be confusing, but I don’t think it’s a good time to be lining up in case you get another aftershock while you’re lining up, or if there’s another earthquake in the area.

I think it would be a good idea for the staff to announce that cancellations are possible up to a few months in advance, and say that you can cancel at a later date.

Ideally, after guiding customers out to the plaza, they would have returned to the movie theater, but if there was no hope of reopening, I think they should have given consideration to having an employee handle the cancellation and immediately sending part-time workers home.

This is a story about the coronavirus pandemic, but during the coronavirus pandemic, many movies had to be postponed even more so than on March 11th, and even movie tickets with a release date written on them had to be sold as is or canceled for the time being.

No one knows what will happen after a disaster, but as a country like Japan, which has a fair amount of earthquakes, we would like to think about future disaster preparedness based on past disaster countermeasure manuals.

What movie theaters looked like after 3.11

I think I took a break for a while after 3.11. We reopened within a few days, but not many customers came.

Disaster prevention measures have remained the same as usual, with disaster prevention drills and employees checking disaster prevention goods, but I feel like the number of disaster prevention drills has increased.

The movie theater itself seems to be a building that has deteriorated over time (I thought it might have been around 10 years old when I worked there, but I looked it up and found out it was built about 20 years ago). A building built by a real estate agent next to a shopping mall.

It wasn’t that bad, in fact, the employee elevator stopped working after 3.11…but it was a facility that had backup power. amazing!

A few days later, the elevators were reduced from the usual two to one, and were only used for the upper floors to save energy.

Since the movie theater was on a higher floor than the other attached stores, including the office, I actually had to use the elevator! A few other nearby stores had to be accessed by stairs.

Having said that, the staff at high-end stores don’t want to walk, so they took the elevator. Hmm.

I guess that’s the only thing that was inconvenient. There was no particular damage to the movie theater facilities after 3.11.

I’d like to summarize here: Although it’s said to be safe, the movie theater I worked at hasn’t been renovated in a long time.No additional external wall strength has been added. However, since the movie theater is soundproofed, it is sturdy. Well, of course, the door of the movie theater is heavy…it’s heavy!

In the event of an earthquake, you can put your head under a chair if you have a screen, but are you sure the chair is sturdy? Is the lighting above designed to fall down? It depends.

If you ask me if it’s safe, I’d say that properties that are said to be earthquake resistant are said to have had earthquake resistance laws in Japan 45 years ago. Most Japanese architecture is supposed to be sturdy even without reinforcement.

If the building is older than that, reinforcement may be necessary, so when you move, you should check how old the property was and whether it has earthquake resistance before moving in. You should research it before you live there. As I was writing about this, some people in the architecture field said that Japanese architecture can only cope with a “one big earthquake.”

I don’t think there will be many large earthquakes…However, Tokyo doesn’t have many major disasters, so even with earthquake-resistant buildings, we haven’t had any disasters recently, so it’s hard to say.

~Now, if you ask me if it’s safe inside a movie theater…In recent years, some movie theaters in Tokyo have had their ceilings damaged during regular inspections even though it wasn’t a disaster. The important thing is regular inspection. If you ask me if the inside of the screen is sturdy, I’d say it’s sturdy.

First of all, movie theaters are not evacuation sites in Japan, so please follow the staff’s instructions when evacuating. Everyone, stay safe…

I hope the above information will be helpful to you regarding the forgotten story of 3.11. I would like them to continue to think of manuals regarding evacuation drills and situations, and to share the manuals with movie theaters across the country, using branch offices in areas affected by disasters as a reference.

By the way, the content of evacuation drills remained the same after 3.11, but I think there has been a slight increase in the number of drills conducted on screen and within (movie theater) facilities. Also, the employees verbally asked the staff what to do during the training and checked the manual… something like a test was also held.

It is good that training has increased, but I also feel that there is a shortage of manpower year after year. By the way, there were hand speakers in the movie theater, but I’ve only seen them for non-disaster guidance (guidance when it’s crowded).

Employees should immediately learn from this disaster and stock up on supplies in the theater and what can be used for guidance. (If it’s on the floor, you can use a penlight to guide them even in places other than dark areas… you can use the flashlight in your emergency backpack, though.) I think the manual should be strengthened again.

Also, although there is a fire and earthquake manual, there is no tsunami, so I think facilities along the coast should be thoroughly reminded to evacuate to higher ground. Don’t forget to bring your disaster prevention backpack…You should change the place you usually keep your backpack.

I don’t know if my staff or employees will read this blog, but I hope it’s helpful.

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